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FAQ

  • Q Are your rubber products suitable for use in various environmental conditions?

    A
    Our rubber products are made of high-quality rubber materials, have good weather resistance and corrosion resistance, and are suitable for a variety of environmental conditions, including high temperature, low temperature, humidity and other environments. However, please note that different models of rubber products may have different applicable environments. Please read the product description carefully before purchasing to ensure that you choose the product that suits your needs.
  • Q What should I pay attention to during the installation of rubber strips and rubber rings?

    A
    When installing rubber strips and rubber rings, please ensure that the installation surface is clean and flat to avoid sharp objects or impurities that affect the sealing effect. At the same time, please choose a suitable installation method according to the specific size and shape of the product, such as glue or mechanical fixation. If necessary, our customer service team will provide you with detailed installation instructions.
  • Q The rubber product I purchased broke or deformed during use. Is it a product quality problem?

    A
    The breakage or deformation of the rubber strip during use may be caused by many factors, including the use environment, installation method, frequency of use, etc. Before confirming whether it is a product quality problem, please check whether your usage and environment are in line with the product description. If you still have questions, please contact our customer service team, we will conduct a quality assessment based on your specific situation and provide corresponding solutions.
  • Q Do your rubber rings support customized services to meet the needs of specific sizes or shapes?

    A
    Yes, we provide customized services for rubber rings. You can provide the required size, shape, material and other information according to your specific needs, and our technical team will design and produce rubber rings that meet your needs according to your requirements. The production cycle and price of customized products may vary depending on specific needs. Please contact us in advance for details.
  • Q If I am not satisfied with the rubber products I purchased, do you provide after-sales service?

    A Of course, we attach great importance to customer satisfaction. If you are not satisfied with the rubber products you purchased, whether it is a product quality problem or other reasons, we will provide comprehensive after-sales service. You can contact our customer service team, and we will provide you with solutions such as return, exchange, repair or refund according to your specific situation. Our goal is to ensure that every customer can use our products with satisfaction.
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